Commercial Insights Lead / Data Analyst

About the role

The Commercial Insights Lead / Data Analyst is responsible for analysing business performance, market trends, customer behaviour, and operational data to support strategic decision‑making. This role transforms data into actionable insights, enabling commercial teams to optimise pricing, revenue, partnerships, and product strategy. Candidates with more experience will take on the Commercial Insights Lead title and additional leadership responsibilities.

What you will do

• Analyse commercial, operational, and financial data to identify trends, risks, and growth opportunities.
• Build dashboards, reports, and analytical models to support Business Development, Partnerships, Product, and Operations teams.
• Conduct pricing analysis, revenue forecasting, customer segmentation, and performance tracking.
• Provide insights to support commercial strategy, market expansion, and partnership development.
• Collaborate with cross‑functional teams to design data‑driven initiatives that improve customer experience and operational efficiency.
• Prepare clear presentations and reports for senior management, highlighting key findings and recommendations.
• Support data governance, data quality checks, and documentation of analytical processes.
• Develop and maintain KPI frameworks for commercial performance monitoring.
• For Commercial Insights Lead:
• Lead insight projects and mentor junior analysts.
• Partner with senior stakeholders to shape commercial strategy and business cases.
• Drive cross‑department analytical initiatives and influence strategic decisions.

What we are looking for

• Data Analyst (Junior–Mid Level) 2–4 years of experience in data analysis, business analytics, commercial analytics, or related fields.
• Strong analytical skills with experience in Excel, SQL, BI tools (i.e. Power BI, management dashboard).
• Ability to interpret data and translate findings into actionable business insights.
• Good understanding of commercial KPIs, pricing concepts, and revenue metrics.
• Strong communication skills with the ability to present insights clearly.
• Bachelor’s degree in Business, Data Science, Statistics, Economics, or related discipline.
• Commercial Insights Lead (Senior Level) 5+ years of experience in commercial analytics, business intelligence, or strategic insights roles.
• Proven ability to lead analytical projects and influence senior stakeholders.
• Strong business acumen with experience in pricing strategy, forecasting, and commercial modelling.
• Experience working with cross‑functional teams (BD, Product, Operations, Finance).
• Advanced proficiency in SQL, BI platforms, and analytical modelling.
• Ability to mentor junior analysts and manage insight deliverables.
• Bachelor’s degree required; Master’s degree preferred.

Preferred Qualifications

• Experience in logistics, fintech, SaaS, or technology‑driven commercial environments.
• Familiarity with AI‑enabled analytics, automation tools, or predictive modelling.
• Knowledge of CRM systems, data pipelines, or API‑based data integrations.
• Strong storytelling skills with the ability to simplify complex data for business audiences.